Terms of service
Terms of Service
Last updated: May 27, 2026
This website is operated by The Car Culture, LLC ("The Car Culture," "we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of www.thecarculture.org, our online store, account features, content, customer support channels, promotions, and any other online services that link to these Terms (collectively, the "Site").
By visiting the Site, creating an account, placing an order, participating in a promotion, or otherwise using our services, you agree to these Terms and to any policies referenced in them, including our Privacy Policy, Shipping Policy, Return / Refund Policy, and any applicable Official Rules for a sweepstakes or promotion. If you do not agree, please do not use the Site.
Online Store Terms
You must be at least the age of majority in your state or province of residence to use the Site or make a purchase. By using the Site, you represent that you have legal capacity to enter into these Terms.
You may not use our products, Site, promotions, content, or services for any unlawful, fraudulent, abusive, or unauthorized purpose. You may not interfere with the security or operation of the Site, attempt to gain unauthorized access to any system, transmit malicious code, scrape the Site in a disruptive manner, or use the Site in a way that violates applicable law or these Terms.
Accounts and Customer Information
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to provide accurate, current, and complete information when creating an account, placing an order, entering a promotion, or contacting us.
We may refuse service, suspend or terminate accounts, cancel orders, withhold promotional participation, or block future transactions when we believe information is inaccurate, incomplete, fraudulent, abusive, or creates legal, operational, delivery, or reputational risk.
Products, Pricing, and Availability
Product descriptions, photos, prices, inventory, entry offers, discounts, and availability may change without notice. We try to display product colors, details, and pricing accurately, but we do not guarantee that all content on the Site is error-free, complete, or current.
We reserve the right to correct errors, inaccuracies, or omissions; change or update information; cancel orders; limit quantities; discontinue products; or refuse transactions at any time, including after an order has been submitted, to the extent permitted by law.
Orders, Payment, and Fraud Review
By placing an order, you represent that you are authorized to use the payment method provided and that all billing, shipping, contact, and order information is accurate. You authorize us and our payment processors to charge the total amount shown at checkout, including taxes, shipping, and any applicable fees.
Orders may be subject to verification or fraud review. We may hold, cancel, or refuse orders that appear suspicious, high-risk, automated, abusive, submitted with mismatched or incomplete information, shipped to risky addresses, or otherwise inconsistent with these Terms or our policies.
Shipping, Returns, and Final Sale Terms
Shipping is governed by our Shipping Policy. Returns, exchanges, refunds, cancellations, store credit, damaged-item claims, and non-returnable items are governed by our Return / Refund Policy.
Unless otherwise required by law or expressly approved by us in writing, all sales are final. We do not guarantee cancellations, refunds, address changes, size changes, color changes, product changes, or order modifications after an order is placed.
Sweepstakes, Giveaways, Entries, and Promotions
From time to time, The Car Culture may offer sweepstakes, giveaways, contests, entry promotions, bonus-entry offers, discount codes, or other promotions. Each sweepstakes or promotion is governed by its applicable Official Rules, offer terms, and disclosures. If these Terms conflict with the applicable Official Rules for a sweepstakes, the Official Rules control for that sweepstakes.
No purchase is necessary to enter or win any sweepstakes where that statement appears in the applicable Official Rules. A purchase does not improve your odds of winning unless the applicable Official Rules expressly state otherwise and the promotion is legally structured to allow it. Eligibility, entry periods, entry methods, prize details, winner selection, winner verification, tax obligations, and prize-claim requirements are controlled by the applicable Official Rules.
Entries may be generated, submitted, recorded, or processed automatically when an eligible purchase or eligible non-purchase entry method is completed. Entries are not cash, gift cards, property, or stored value. Entries cannot be redeemed for cash, transferred, sold, returned, exchanged, refunded, reversed, or modified except as expressly provided in the applicable Official Rules or required by law.
Fraudulent activity, chargeback abuse, return abuse, automated entry abuse, multiple-account abuse, inaccurate information, attempts to manipulate entries, or attempts to obtain entries through a purchase and then reverse or return that purchase may result in order cancellation, denial of store credit, disqualification from a promotion, forfeiture of entries, refusal of service, and a ban from future promotions, to the extent permitted by law and the applicable Official Rules.
Discounts, Coupon Codes, and Offers
Discount codes, bonus-entry offers, free-shipping offers, and other promotions are subject to the terms displayed with the offer. Unless we state otherwise, offers cannot be combined, transferred, redeemed for cash, applied retroactively, or used on prior purchases. We may modify, suspend, or end any offer at any time.
Subscriptions and Recurring Purchases
If we offer subscription, membership, deferred, or recurring purchase products, the terms shown at checkout and on the product page will apply. By purchasing a recurring product, you authorize recurring charges at the stated price and frequency until the subscription is canceled according to the applicable cancellation terms.
Text Messaging and Email Marketing
If you sign up for email or text message marketing, you agree to receive the communications described at signup. Message frequency may vary. Message and data rates may apply. You can unsubscribe from email marketing by using the unsubscribe link in our emails. You can opt out of marketing text messages by replying STOP, and you can request help by replying HELP where supported.
Consent to marketing text messages is not required as a condition of purchase. Carriers are not liable for delayed or undelivered messages.
User Content, Reviews, and Feedback
If you submit reviews, photos, videos, comments, testimonials, social media tags, ideas, feedback, or other content to us or tag The Car Culture in public content, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, display, publish, edit, and distribute that content for business, marketing, promotional, and operational purposes, subject to applicable law and platform rules.
You represent that you own or have the rights needed to submit the content and that the content does not violate the rights of any third party. We may remove or decline to use any content at our discretion.
Intellectual Property
The Site and its content, including text, graphics, logos, photos, videos, designs, product names, page layouts, software, and other materials, are owned by or licensed to The Car Culture and are protected by intellectual property laws. You may not copy, reproduce, modify, distribute, sell, exploit, or create derivative works from our content without our prior written permission.
Third-Party Services and Links
The Site may include links to third-party websites, apps, payment processors, shipping carriers, marketing providers, analytics tools, social media platforms, sweepstakes administrators, or other services. We are not responsible for third-party content, policies, security, availability, or practices. Your use of third-party services may be governed by their own terms and privacy policies.
Disclaimer of Warranties
The Site, products, services, content, promotions, and related materials are provided "as is" and "as available" to the fullest extent permitted by law. We do not guarantee that the Site will be uninterrupted, secure, error-free, or free of harmful components, or that any product, service, promotion, or content will meet your expectations.
Some jurisdictions do not allow certain warranty exclusions, so some exclusions may not apply to you.
Limitation of Liability
To the fullest extent permitted by law, The Car Culture and its owners, officers, employees, contractors, affiliates, service providers, and partners will not be liable for indirect, incidental, consequential, special, punitive, or exemplary damages, including lost profits, lost data, lost opportunities, lost entries, loss of goodwill, or business interruption, arising from or related to your use of the Site, products, services, promotions, or these Terms.
To the fullest extent permitted by law, our total liability for any claim arising from or related to the Site, products, services, promotions, or these Terms will not exceed the amount you paid to The Car Culture for the order or service giving rise to the claim.
Indemnification
You agree to defend, indemnify, and hold harmless The Car Culture and its owners, officers, employees, contractors, affiliates, service providers, and partners from and against claims, damages, losses, liabilities, costs, and expenses, including reasonable attorneys' fees, arising from or related to your violation of these Terms, your misuse of the Site, your violation of law, your user content, your fraudulent or abusive conduct, or your violation of another person's rights.
Changes to These Terms
We may update these Terms at any time by posting the revised version on the Site. The updated Terms are effective when posted unless a later date is stated. Your continued use of the Site after changes are posted means you accept the updated Terms.
Termination
We may suspend or terminate your access to the Site, account features, promotions, or services at any time if we believe you have violated these Terms, violated applicable law, created risk for The Car Culture, or engaged in fraudulent, abusive, or harmful conduct.
Governing Law and Venue
These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles. To the extent a dispute is not subject to an applicable arbitration agreement or other legally required process, you agree that disputes will be brought in the state or federal courts located in Harris County, Texas, and you consent to personal jurisdiction and venue there.
Entire Agreement
These Terms, together with the policies and rules referenced in them, are the entire agreement between you and The Car Culture regarding your use of the Site, purchases, and related services. If any part of these Terms is found unenforceable, the remaining parts will remain in effect.
Contact Us
Questions about these Terms can be sent through our Contact Us page or by email at info@thecarculture.org.
